Fear that your product won’t sell a single license
First product released by Stuffed Guys (in what I call “Phase 2″ of the company’s life) was Stuffed Tracker 2.0.
I remember the fear that I had right after the release. There were no sales for maybe 20 first days, we had no evidence that anybody would purchase our software at all. This was very depressing time, especially since we’ve almost burned through all of our money by that time (Stuffed Tracker 2.0 development took about 9 months and we were developing our second product, Factory Nova, in parallel as well).
When one late evening, when I was already at home, I’ve finally got an email notification from ShareIt that somebody just made the first purchase of our product I’ve experienced one of the happiest moments in my life. And I was not the only one so excited, when I’ve sent a text message to Ivan’s mobile (Ivan is the Stuffed Tracker’s one and only programmer) that we’ve just got our first sale, he immediately called me back, although he was out of the city and it was really late at night!
After the first sale, people started purchasing Stuffed Tracker licenses regularly, but for many months, at the beginning of the month, when, for example, we were not getting any sales for the first five days, the fear that there would be no more purchases was returning to me again and again. It seemed that although we had purchases before already, it didn’t prove anything — maybe that was a coincidence, a fluctuation and nobody would buy anything anymore.
Only after five or six months I finally got a feeling that sales won’t stop, that it’s a trend and not a random fluctuation, that we’ve created something that people really want to buy and that the whole products business model works.
I hope this small story will help to build confidence in someone who is only preparing their first software product for a launch. Just create a great product (don’t forget to market it too!) and the sales will come. Guaranteed.



We were one of the companies to purchase Stuffed Tracker and I am now hoping that you can provide me with some assistance.
We were unaware that Stuffed were no longer supporting ST and tried to upgrade the browsers library. This caused the entire library to be eliminated from our database. Is there any chance that we can get a copy of these files as they were before Stuffed stopped supporting the product as it’s essentially made the product useless for us now.
Also how about opening up the forums for the public to support each other? It seems a little harsh to the existing user base to not support the product yourselves and then cut off the support forum where people can ask each other questions.
I really hope you guys are able to come back to life. I love ST and hope that it can live to see the light of day again.
Thanks in advance
Rob.
Hello Rob,
Can you please clarify what exactly do you mean by “this caused the entire library to be eliminated from our database”? Theoretically, if the XML library is corrupted or absent in the database, everything still works, but newly tracked browsers are not recognized. You can still see stats for previously recognized browsers though. Is this what happens to you?
If the answer is yes then probably the XML file got corrupted on download, try updating again. You can also download it to your computer first from
http://my.stuffedguys.com/sales/xml/browser.xml
And then upload manually on the Libraries page in Stuffed Tracker. This might help if direct fetching with PHP from our server fails for you.
Hello Sergey,
When looking at all of our historical stats they are all being identified as “Unidentified Browser”. It appears that all the history is not holding the browser details – hence thinking that the lookup on which browser it is has been lost.
I tried uploading the xml file directly but this did nothing to the historical data or new data for that matter.
Any ideas?
Regards
Rob